Privacy Policy

Effective Date: 1/9/2025

Flaketech Office Furniture (“we,” “our,” or “us”) values your privacy. This Privacy Policy outlines how we collect, use, and protect your information when you interact with us, including through our website, mobile apps, digital campaigns, social media ads (including Snapchat), and other B2B communication channels in the Kingdom of Saudi Arabia.

1. Information We Collect

We may collect the following types of information:

a. Business Contact Information

  • Company name

  • Business address

  • Business email address

  • Contact person’s name and phone number

  • VAT registration number (if applicable)

b. Digital and Technical Data

  • Device and browser information

  • IP address

  • Location data (if permitted)

  • Cookies and tracking data

  • Interaction with our ads (e.g., on Snapchat, Google, Meta, TikTok)

c. Lead Form Information

  • Any data voluntarily submitted via our lead forms or contact forms

  • Campaign-specific data (e.g., preferences, project needs, budget estimates)

2. How We Use Your Information

We use the collected data to:

  • Process and respond to B2B inquiries and RFQs

  • Offer tailored office furniture solutions

  • Send business updates, offers, and catalogs

  • Improve our marketing campaigns and measure ad performance

  • Ensure compliance with legal and platform policies (e.g., Snapchat Ads Policy)

3. Legal Basis for Processing

We process your data based on:

  • Your consent (e.g., submitting a form or opting in to communication)

  • Our legitimate business interest in serving clients and growing our B2B operations

  • Legal obligations under Saudi laws (e.g., tax and invoicing compliance)

4. Data Sharing

We do not sell your personal data.
We may share data with:

  • Trusted service providers (e.g., CRM, delivery partners, marketing platforms)

  • Government authorities if legally required (e.g., ZATCA)

  • Advertising platforms (e.g., Meta, Snapchat, Google) under strict contractual terms

5. Your Rights

As a data subject in Saudi Arabia, you have the right to:

  • Request access or correction of your personal data

  • Withdraw consent at any time

  • Object to data processing for marketing purposes

  • Lodge a complaint with the Saudi Data and Artificial Intelligence Authority (SDAIA)

6. Data Retention

We retain B2B client data as long as necessary for:

  • Fulfilling the purpose of collection

  • Meeting legal obligations

  • Keeping historical records for our CRM and business development

7. Data Security

We apply strict administrative, technical, and physical safeguards to protect your data from unauthorized access, disclosure, or misuse.

8. Use of Cookies and Advertising

We use cookies and similar technologies for:

  • Website functionality

  • Analytics (e.g., Google Analytics)

  • Advertising on platforms like Snapchat, TikTok, and Meta

You can manage cookie preferences through your browser settings or through in-ad platform tools (e.g., Ad Preferences on Snapchat).

9. Third-Party Platforms (Including Snapchat)

When you interact with our business through Snapchat, Google, Meta, or TikTok, those platforms may collect data according to their own privacy policies.

We ensure our lead forms and data use on such platforms:

  • Comply with their advertising policies

  • Are transparent and obtain clear user consent

  • Do not misuse personal information or identifiers

10. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted on our website with the “Effective Date” revised accordingly.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact:

Flaketech Office Furniture
7593 Alhasaa, AlRiyadh, Saudi Arabia
Email: [sales@flaketech.net]
Phone: [+966 504526103]